Legal

Terms of service

Effective 28 September 2026. These terms are the agreement between you and APPS Design Agency for the Home Schooling website, parent dashboard and child learning app at onlineschoolpractice.com.

Draft for review — not yet in force. Nothing on this page should be relied on until the effective date is confirmed.

The short version

• Home Schooling is a practice app for maths and English, run by you for your own children. It is not a school, a tutor or a substitute for a teacher or specialist support.
• The free trial lasts 14 days and needs no card. If you do nothing, nothing is charged — the child app simply pauses until you subscribe.
• The family plan covers up to 4 children, renews monthly or yearly, and can be cancelled at any time from your Account page. You keep access until the end of the period you paid for.
• Be kind to the service and other people; don’t copy our questions or share your account outside your household.
• Your statutory rights as a consumer are not affected by anything here. Our privacy policy explains what we do with data.

1. Who we are and how to contact us

The service is provided by APPS Design Agency (“we”, “us”). Contact: info@appsdesignagency.co.uk. We will contact you at the email address on your account.

2. What the service is — and isn’t

• Adaptive practice in maths and English for ages roughly 4 to 14, labelled to the National Curriculum (England), Curriculum for Excellence (Scotland) or US grades, with a parent dashboard, progress views and printable learning reports.
• It is self-directed: there are no live lessons, tutors, centres or bookings, and we do not supervise children.
• Reports, mastery estimates and placement levels are records of practice, not formal assessments. They do not certify attainment, replace a school’s assessment, or diagnose any learning need. The learning-needs settings adapt how the app looks and sounds; they are not medical or educational advice.
• The optional AI tutor generates explanations with an artificial-intelligence model. We design and check it carefully, but it can be wrong; treat it as a helpful hint, not a teacher.
• We may add, change or remove features, questions and curricula as the product develops. We will not remove a paid feature without notice.

3. Your account and your children’s profiles

• You must be at least 18 and the parent or legal guardian of every child you add. The person who creates the account is the account holder and is the only one who manages billing; a second parent added to the family (on request, for now) can see and set everything else.
• Children never have accounts. You create a profile for each child, may set a 4-digit PIN, and are responsible for how the app is used in your home. Five wrong PINs lock a profile for 15 minutes.
• You sign in with a one-time link sent to your email (or with Google). Keep that email account secure — anyone with access to it can reach your dashboard. Tell us at once if you think your account has been used without permission.
• Give us accurate details and keep them up to date. Choose whatever names you like for child profiles; they need not be real names.

4. Free trial

Every new family gets a 14-day free trial with full access and no card required. We send a reminder before it ends. When it ends, nothing is charged and nothing is deleted: the child app pauses with a “time for a grown-up” message and the dashboard stays open until you either subscribe (any unused trial days carry over) or ask us to delete the family (section 8). One trial per family.

5. The family plan, payment and cancellation

• What you get: all subjects and features for up to 4 children in one household, billed monthly or yearly. Prices are shown on your Account page in your family’s currency (pounds sterling for the England and Scotland editions, US dollars for the US edition) and include VAT or sales tax where we are required to charge it.
• Payment: taken by Stripe, our payment provider, with the card you enter at checkout. Your subscription renews automatically at the end of each month or year until you cancel. Promotion codes may be entered at checkout and cannot be applied afterwards.
• Cancelling: at any time from Account → Manage billing (Stripe’s secure portal). Your family keeps full access until the end of the period already paid for, and is not charged again. You can also pause the plan there.
• Money-back guarantee: if you cancel within 14 days of your first payment, email us and we will refund that payment in full. This is in addition to your legal cancellation rights.
• Failed payments: if a renewal fails we keep the service running for 7 days while Stripe retries and emails you. After that the child app pauses until the payment goes through or you update your card.
• Price changes: we will email you at least 30 days before any price change takes effect for your family. If you don’t want to continue at the new price, cancel before it applies.
• The plan is for one household’s children. It may not be resold, shared with other families or used by a school, tutor or business without our written agreement.

6. Acceptable use

You agree not to:

• copy, scrape, publish or redistribute our questions, explanations, curriculum data or reports other than printing reports for your own family’s use;
• reverse-engineer, probe or interfere with the service, its security or its limits (for example, the daily AI tutor allowance), or use bots or automation against it;
• use the service for anyone who is not a child in your household, or let a child use another child’s profile;
• upload or enter anything unlawful, abusive or that infringes someone else’s rights.

7. Our content and your data

The service, its questions, explanations, designs and software are owned by us or our licensors. We give you a personal, non-transferable licence to use them for your family’s learning while you have an account. Your family’s data stays yours: we use it only as described in the privacy policy, and you can ask for a copy or for deletion at any time.

8. Ending the agreement

• You can stop at any time: cancel the plan (section 5) and, if you want everything removed, email us to delete the family. Deletion is permanent and completes within 30 days.
• We may suspend or close an account that breaks these terms, after warning you by email where that is reasonable. If we withdraw the service altogether we will give at least 30 days’ notice and refund any unused part of a yearly plan.

9. Availability

We aim to keep the service available at all times but cannot promise it will never be interrupted — maintenance, our providers and the wider internet are outside our full control. Progress is saved as each answer is given, so a dropped connection loses at most the current question. We are not responsible for your device, browser or internet connection.

10. Our responsibility to you

• Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.
• We provide the service with reasonable care and skill. We are not responsible for losses that were not foreseeable when you signed up, for losses caused by something outside our reasonable control, or for any business loss — the service is for personal family use.
• Otherwise, our total liability to you for all claims in any 12-month period is limited to the amount you paid us in that period (or £50 / $65 if you paid nothing).
• Educational outcomes depend on many things we do not control. We do not guarantee any particular result, grade or school outcome.

11. Changes to these terms

We may update these terms when the service or the law changes. We will post the new version here with a new effective date and, for changes that affect your rights or what you pay, email account holders at least 30 days beforehand. If you keep using the service after a change takes effect, the new terms apply; if you don’t agree, cancel before then.

12. Law and disputes

These terms are governed by the law of England and Wales and the courts of England and Wales have jurisdiction, except that if you live in Scotland, Northern Ireland or the United States you may also rely on the consumer-protection laws and courts of where you live. If you are unhappy with anything, please email us first — we will try to sort it out within 14 days. UK consumers can also use the Citizens Advice consumer service.

Questions? info@appsdesignagency.co.uk · Privacy policy · Home